Business

You can always choose to embrace customer retention in a dramatic way. While good customer-focused businesses make a customer really want to return, the great ones figure out how to make that return visit a status symbol.

Five ways your business can make more money by treating the customer right.

Brandon Wright is a top contributor to Tactical Retailer and is an accomplished competitive pistol shooter and master trainer with International Training Incorporated.

Remington Outdoor Company announced Tuesday it was launching a new incentive program to help boost sales by giving top retailers cash for moving inventory.

At the end of a long and productive week at SHOT, it’s time to distill what we’ve learned. While it’s impossible to see everything there is, much less give each individual gun the attention it deserves, these are three things we noticed.

The ATF on Friday issued an open letter saying shouldering the SB-15 SigTac Pistol Stabilizing Brace "redesigns" an AR pistol (or any pistol, for that matter) into a short-barreled rifle.

Recognizing the trend in creating gun ranges that cater to a more affluent, urban clientele who demand more services and better facilities, a new group is on the ground floor of building a new indoor range in the Washington suburbs in Maryland to help offer something new for folks who have few options.

An updated version of the Daniel Defense V9 carbine, the new DDM4V11 is tailor-made for the 3-gun competitor or home defense customer.

With ammo supplies short and more shooters building their own bullets, it’s important to ask a few key questions before stocking presses and powder.

How does a shooting school make its courses more friendly to the civilian market?

Sprague’s has gone through a number of renovations and additions, morphing into a 23,000-square-foot operation that includes a 10-lane, 25-yard indoor shooting range, plus extensive retail and training space.

Tactical retailers should expect a new boom in camo sales as the Army switches to its new pattern.

Utah-based suppressor manufacturer works to change how shooters think of “cans.”

Take an exclusive look at the hottest product intros in the tactical market before they're introduced at SHOT show.

Mission First Tactical — makers of the popular BattleLink Minimalist stock — has just hired on Ken Jefferies & Associates to represent the Pennsylvania-based company in the Northeast states and the so-called TOLA region of Texas, Oklahoma, Louisiana and Arkansas.

Gletcher Military Precision now offers well-made handgun clones that shoot BBs or pellets using CO2 cartridges.

The following ratings were taken from www.gunsandammo.com.